Privacy Policy

Effective April 28, 2026.

  1. Introduction
    Dartmouth Natural Resources Trust, Inc. (“we,” “our,” or “us”) is a nonprofit organization committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, purchase products, or otherwise interact with us online.
    By using our website, you agree to the terms of this Privacy Policy.
  2. Information We Collect
    • We may collect the following types of information (if you voluntarily provide it):
      • Personal Information
        • Name
        • Email address
        • Mailing address
        • Phone number
        • Payment-related information (processed securely via third-party providers)
    • Donation and Purchase Information
      • When you make a donation or purchase, we collect details necessary to process the transaction, including billing and shipping information.
  3. How We Use Your Information
    • We use your information to:
      • Process donations and transactions
      • Provide receipts and confirmations
      • Ship purchased items
      • Improve our website and services
      • Comply with legal obligations
  4. Payment Processing
    • We use Authorize.Net, a secure third-party payment gateway, to process all online transactions. When you make a donation or purchase, your payment information is transmitted directly to Authorize.Net using industry-standard encryption technologies.
      We do not store or have access to your full credit or debit card numbers. Authorize.Net processes payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS)
  5. Sharing Your Information
    • We do not sell or rent your personal information. We may share your information with trusted service providers (including Authorize.Net) solely for the purpose of processing payments, fulfilling orders, and supporting our operations. These providers are required to safeguard your information and use it only for authorized purposes.
      We may also disclose information if required by law or to protect our legal rights.
  6. Cookies and Tracking Technologies
    • We use cookies and similar technologies to:
      • Enhance user experience
      • Analyze website traffic
      • Remember user preferences
    • You can control cookie settings through your browser.
  7. Data Security
    • We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
  8. Your Rights and Choices
    • You may:
      •  Opt out of receiving marketing emails by following the unsubscribe link
      • Request access to or correction of your personal information
      • Request deletion of your personal information, where applicable
    • To exercise these rights, contact us at: info@dnrt.org
  9. Children’s Privacy
    • Our website is not intended for children under 13, and we do not knowingly collect personal information from them.
  10. Third-Party Links
    • Our website may contain links to third-party websites. We are not responsible for their privacy practices.
  11. Refunds and Chargebacks
    • If you believe a transaction was made in error or wish to request a refund, please contact us at info@dnrt.org within 10 days of the transaction.
    • Approved refunds will be issued to the original method of payment whenever possible. Processing times may vary depending on your financial institution.
    • If a chargeback is initiated through your payment provider, we may share relevant transaction information with Authorize.Net and associated financial institutions to respond to the dispute. This may include personal information necessary to verify the transaction.
    • We encourage you to contact us first to resolve any issues before initiating a chargeback.
  12.  Payment Security and PCI Compliance
    • Our payment processing provider, Authorize.Net, is compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We rely on this provider to securely handle payment transactions.
    • We do not store payment card details on our systems. Payment data is encrypted by Authorize.net during transmission using secure protocols.
  13. Massachusetts Data Security Compliance
    • If you are a resident of the Commonwealth of Massachusetts, your personal information is protected under applicable state law, including 201 CMR 17.00. In accordance with these requirements, we:
      • Maintain a written information security program (WISP)
      • Implement administrative, technical, and physical safeguards
      • Limit access to personal information to authorized personnel
      • Use secure authentication and access controls
      • Monitor systems for potential vulnerabilities
      • Require service providers to maintain appropriate safeguards
  14. Data Breach Notification
    • In the event of a data breach involving personal information, we will notify affected individuals and relevant authorities as required by Massachusetts law and other applicable regulations, without unreasonable delay.
  15. Definitions (Massachusetts Residents)
    • “Personal information” under Massachusetts law generally means a resident’s first name and last name (or first initial and last name) combined with one or more of the following:
      • Social Security number
      • Driver’s license or state-issued ID number
      • Financial account number or payment card number
  16. Changes to This Policy
    • We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
  17. Contact Us
    • If you have any questions about this Privacy Policy or our data practices, please contact us:
      • Dartmouth Natural Resources Trust
      • Mailing address: PO Box 70567, Dartmouth, MA 02747
      • Office location: 318 Chase Road, Dartmouth, MA 02747
      • Office Hours: Monday – Friday | 8:30 AM – 4:30 PM
      • Phone: (508) 991-2289
      • E-mail: info@dnrt.org
      • Alternatively, you may contact Authorize.Net directly for inquiries about their privacy practices.